Television
Samsung Home Entertainment Exec James Fishler Talks TVs And Making ‘Screens For All’
2024-10-01
Revolutionizing the TV Experience: Samsung's Commitment to Accessibility and Inclusivity
In a world where technology has become an integral part of our daily lives, the television remains a central hub for entertainment, information, and connection. However, for individuals with disabilities, the TV experience has often been fraught with challenges and limitations. That is, until Samsung stepped up to the plate, determined to redefine the landscape of accessible and inclusive television technology.Empowering Diverse Viewing Experiences
Embracing the Power of Innovation
Samsung's unwavering commitment to innovation has been the driving force behind its quest to create a more inclusive TV experience. As the global leader in television manufacturing for the past 18 years, the company has consistently pushed the boundaries of what's possible, refusing to settle for the status quo. Under the leadership of James Fishler, the Chief Executive of Samsung's Home Entertainment Division in the United States, the company has been laser-focused on developing technologies that cater to the diverse needs of its customers.Fishler's passion for technology is evident in his personal history, recounting the excitement he felt when he was among the first of his friends to experience the groundbreaking picture quality of DVD technology, and later, the advent of Blu-ray. This innate drive to embrace and champion new advancements has been a hallmark of Samsung's approach, as the company strives to stay ahead of the curve and deliver innovative solutions that truly make a difference in people's lives.Redefining Accessibility: A Moral Imperative
For Fishler and the Samsung team, accessibility is not just a box to be checked, but a moral imperative. With more than a quarter of Americans living with some form of disability, the company recognizes the profound impact it can have by ensuring its products and services are inclusive and accessible to all.This commitment to accessibility is deeply rooted in Samsung's institutional values, as the company actively engages with the disability community, advocacy groups, and other allies to truly understand their needs and develop solutions that address them. The introduction of features like Relumino Mode, which enhances visual attributes for individuals with low vision, and Sign Language Mode, which provides an ASL-speaking avatar for deaf and hard-of-hearing viewers, are tangible examples of Samsung's dedication to creating a more inclusive TV experience.Bridging the Gap: Accessibility and Innovation
Contrary to the mainstream perception, Fishler firmly believes that accessibility and innovation are inextricably linked. By proactively addressing the needs of individuals with disabilities, Samsung is not only fulfilling a moral obligation but also driving the industry forward. The company's focus on creating seamless, user-friendly experiences that cater to diverse needs has led to the development of groundbreaking technologies, such as the first OLED TV to feature glare-free technology.Fishler's vision for the future is one where accessibility is not an afterthought, but an integral part of the design process. He envisions a world where a person's choice of television is not dictated by their disability, but by the quality and features that best suit their preferences. This holistic approach to accessibility aims to ensure that everyone, regardless of their abilities, can enjoy the full breadth of the television experience.Embracing Feedback and Continuous Improvement
Fishler acknowledges that the journey towards true inclusivity is an ongoing one, and Samsung is committed to continuously seeking feedback and improving its offerings. The company actively engages with individuals, advocacy groups, and industry experts to gain a deeper understanding of the challenges faced by those with disabilities and to identify new opportunities for innovation.One such example is Fishler's personal connection to a friend whose autistic son struggles with throwing the remote at the television screen. This real-world scenario has inspired Fishler and his team to explore ways to make Samsung's display glass more shatter-resistant, ensuring that individuals with unique needs can enjoy their television experience without the fear of irreparable damage.A Future of Seamless Accessibility
As Samsung looks to the future, Fishler's vision is one where accessibility is seamlessly integrated into the television experience, with the device itself taking on the burden of optimization and customization. The goal is to create a world where there is no distinction between an "accessible" television and a "regular" one, where inclusivity is the norm, not the exception.By continuing to push the boundaries of innovation, engaging with the disability community, and fostering a culture of continuous improvement, Samsung is poised to redefine the television landscape, ensuring that everyone, regardless of their abilities, can fully immerse themselves in the rich and diverse world of entertainment, information, and connection that the TV has to offer.