In a significant legal move, Warner Music Group has filed a lawsuit against the popular US cookie franchise Crumbl. The complaint accuses the company of systematically exploiting copyrighted music without authorization. According to the suit, Crumbl used over 159 recordings and compositions from Warner's extensive catalog in its promotional content on platforms like TikTok and Instagram. These videos played a pivotal role in building the brand’s massive social media following and driving substantial sales growth. Warner Music is seeking statutory damages of up to $23.85 million, as well as a permanent injunction to prevent further misuse of their intellectual property. This case highlights an ongoing issue within the realm of social media marketing, where unauthorized use of copyrighted materials continues to spark litigation.
The roots of this legal battle trace back to April 22, when Warner Music Group initiated proceedings in a Utah District Court. At the heart of the dispute lies Crumbl's alleged reliance on unlicensed music to enhance its online presence. Founded by Jason McGowan and Sawyer Hemsley in 2017, Crumbl rapidly expanded into a global powerhouse with over 1,000 locations and nearly 30,000 employees. Central to its success was a robust social media strategy that capitalized on viral trends and catchy tunes. However, this approach seemingly crossed legal boundaries, as evidenced by numerous instances where recognizable songs were synced with promotional clips.
Warner Music asserts that Crumbl not only produced infringing content internally but also collaborated with influencers who created additional unauthorized material. For example, one video showcasing blueberry cheesecake cookies featured Lil Mosey's "Blueberry Faygo," while another promoting yellow sugar cookies utilized Coldplay's "Yellow." Additionally, a clip advertising Kentucky butter cake included BTS's hit "Butter." Despite receiving a cease-and-desist letter from Warner in August 2023, Crumbl allegedly continued posting infringing content. A TikTok post from January 2024 humorously acknowledged these legal constraints, suggesting awareness of the issue yet no immediate corrective action.
This lawsuit aligns with broader industry trends where major music companies are increasingly vigilant about protecting their intellectual property rights. In 2022, both Universal Music Group and Sony Music Entertainment successfully sued Bang Energy for similar violations. More recently, Universal Music took legal action against Chili’s Tex-Mex restaurant chain, and Sony Music reached a settlement with Marriott Hotels regarding alleged copyright infringements. Other notable cases involve disputes between Sony Music and USC, as well as various claims against professional sports teams and entertainment entities.
As the digital landscape evolves, so too do the challenges faced by brands leveraging user-generated content and influencer partnerships. Warner Music Group's lawsuit underscores the importance of adhering to licensing agreements and respecting artistic ownership. If successful, this case could set a precedent for future interactions between corporations and the creative industries they depend upon, reinforcing the necessity for transparent and lawful practices in social media marketing strategies.