In a significant stride towards digital equity, the Northwest Territories (NWT) has achieved remarkable progress through its collaboration with the Canadian Radio-television and Telecommunications Commission (CRTC). The introduction of a universal subsidy for internet services and various initiatives aimed at enhancing connectivity have marked a transformative period for residents. These efforts have not only reduced financial burdens but also promoted greater access to essential online services, education, and economic opportunities. Additionally, the CRTC's recent policy decisions, including measures to advance Indigenous reconciliation, highlight the commitment to ensuring that all communities can benefit from improved telecommunications infrastructure.
Details of the Telecommunications Advancements
In the heart of winter, on January 16, 2025, the CRTC unveiled a groundbreaking decision to introduce a universal subsidy for internet services across the North. This initiative aims to bridge the gap between the high cost of internet in the NWT and the more affordable rates available in southern regions. The government of the Northwest Territories has been a staunch advocate for this change, actively participating in CRTC proceedings to shape this outcome. As a result, every household in the NWT will now have access to affordable internet services, alleviating some of the financial strain on residents.
Furthermore, in the fall of 2023, Northwestel joined the Federal Connecting Families program, providing 1,870 households in the NWT with the opportunity to access high-speed broadband internet services for just $20 per month. This program underscores the region's dedication to ensuring that families, regardless of their financial situation, can stay connected and benefit from essential online resources.
On February 13, 2025, a meeting was held with Ms. Nirmala Naidoo, CRTC Commissioner for NWT and Alberta, and Ms. Joanne T. Levy, CRTC Commissioner for Manitoba and Saskatchewan. During this meeting, the recent decisions to improve the quality and reliability of internet services in the North were commended. The CRTC has also mandated improvements to Northwestel’s Wholesale Connect service, fostering competition and expanding consumer choice in the region.
The CRTC's recent policy decisions also reflect a commitment to Indigenous reconciliation. A new Indigenous Relations Team has been established to ensure that the needs and perspectives of Indigenous communities are integrated into all CRTC work. Additionally, the Broadband Fund has been enhanced to include an Indigenous funding stream, supporting Indigenous-owned Internet Service Providers in developing telecommunications infrastructure. These initiatives promote digital equity, reduce the digital divide, and advance economic reconciliation by empowering Indigenous communities to manage their own telecommunications services.
The achievements in telecommunications are the result of collaborative efforts involving the GNWT, Indigenous and regional governments, northern businesses, advocacy groups, and private citizens. The GNWT will continue to engage in CRTC proceedings to ensure the effective and equitable implementation of the retail internet subsidy, providing feedback on subscriber eligibility, subsidy amounts, and disbursement processes.
From a journalist's perspective, these advancements signify a monumental step towards a more connected and equitable future for all residents of the Northwest Territories. The proactive involvement of various stakeholders demonstrates the power of collaboration and persistence in addressing critical issues. As the region continues to evolve, it is clear that the benefits of improved telecommunications will extend far beyond mere connectivity, fostering social and economic growth for generations to come.